Most of your carts are abandoned
Most shoppers who add products to their cart never complete checkout. Recovery emails are easy to miss and get even fewer clicks. Every cart you do not recover is revenue left on the table.
Abandoned cart recovery
Abandoned cart recovery on WhatsApp for your Shopify store
Stop losing sales to abandoned carts. Kanal sends automated WhatsApp reminders with a link back to the cart, on the channel where brands using Kanal see open rates above 90%.
5/5 on Shopify500+ brands trust us
Abandoned cart flowFincut · WhatsAppLive
- Checkout abandonedTech T-shirt · Black, M
- Wait 1 hourSmart delay, quiet hours respected
- WhatsApp reminderProduct photo · 2 buttons
- Customer replyAnswered by the AI agent
- Order recovered#1042 · Paid in Shopify
Recovered this month€12,445.20
Trusted by fast-growing brands and global retailers
With Kanal
WhatsApp: the highest-converting recovery channel
WhatsApp messages arrive in real time, in the app your customers open every day, and brands on Kanal see open rates above 90%. Kanal automates the entire recovery flow, from the first reminder to the final nudge with a discount.
- 500+
- brands use Kanal
- 5/5
- on the Shopify App Store, 132 reviews
- 5 min
- to set up the app
- 89 €
- per month, starting plan price
What you get with Kanal.Built for Shopify stores.
Connect your store in a few clicks, then compare the plans to see what each one includes.
See pricingAbandoned cart recovery · 01
Automated recovery flows
Set up multi-step WhatsApp sequences that trigger automatically when a cart is abandoned.
Abandoned cart recovery · 02
Personalized messages
Include product images, names, and prices. Each message feels personal, not spammy.
Abandoned cart recovery · 03
Smart timing & discounts
Send the right message at the right time. Offer discount codes to maximize conversions.
Abandoned cart recovery · 04
Real-time analytics
Track recovery rates, revenue recovered, and ROI in real-time from your dashboard.
Abandoned cart recovery FAQ
How does WhatsApp abandoned cart recovery work on Shopify?
Kanal integrates directly with your Shopify store and detects when a customer abandons their cart. It then automatically sends a personalized WhatsApp message with the abandoned products, encouraging them to complete their purchase.
What open rates can I expect with WhatsApp cart recovery?
WhatsApp messages land in the chat app customers check all day, and brands on Kanal see open rates above 90%. Nearly every customer sees your recovery message, which gives you far more chances to win the sale back than an email.
Can I customize the recovery messages and timing?
Yes, you can fully customize your recovery messages including the text, timing, product images, and discount codes. You can set up multi-step sequences with different messages at different intervals.
How quickly can I set up cart recovery with Kanal?
Setup takes less than 5 minutes. Install Kanal from the Shopify App Store, connect your WhatsApp Business account, and activate the pre-built cart recovery template.
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